Programme updates to the Priority List, messages to venues, experts and partners already in contact with us, letters written to one person, and the confirmation sent after the contact form, Stay Close, Shape a Future Gathering and the Priority List are sent through Lumitra Mail (mail.lumitra.co), an email service operated by the technical service provider described above, as a processor acting only on the controller's instructions under a written data processing agreement (Art. 28 GDPR). The service runs on a server of Hetzner in Germany, which holds the contacts, the messages and the copies of sent messages. Images used in messages are stored separately, in Cloudflare R2, the storage service of Cloudflare, Inc. (United States), in a bucket in its EU jurisdiction, so those files rest on servers in the European Union. What is stored there are the picture files themselves, ŌPUNTIA's own photographs of its gatherings and places, which may show people; nothing about you is stored with them. Your email program never loads them from Cloudflare: the email service fetches each picture itself and serves it from its own address. Your answers and your consent record stay in this project's own database: the controller decides who receives a message, and Priority List mailings go only to people who ticked the consent box. Of what you entered in the form, a confirmation receives only your first name and what chooses its opening sentence: the reason for contact you picked, or, for Stay Close, whether you told us about yourself (never what you wrote). A Priority List confirmation receives your first name (after the follow-up questions, the one you gave when joining) and, when you join, the name of the gathering, the link to its page and, where they are known, its dates and region; nothing else you entered.
For each person who is sent a message on one of the two topics below, the service stores: the email address; the first name; the gathering concerned; which of the two topics the person is subscribed to; and a copy of every message sent to them, with its subject, the time it was sent, the delivery provider's message reference and whether it was delivered. For a confirmation, it stores your email address, your first name as you gave it, the language of the confirmation and a copy of the message, with the same details, and the value that chose its opening sentence (the reason for contact, or yes or no for the note about yourself), or, for a Priority List confirmation, the name of the gathering you joined, the link to its page, and its dates and region where they are known. Your address is kept there as a contact subscribed to no topic, so a confirmation never signs you up for anything, and a form never changes the details of a contact the service already holds. If you unsubscribe, or a message cannot be delivered to your address, the service also records that, with the reason, the topic and the date. Messages are delivered through ŌPUNTIA's own mailbox at Apple iCloud+ (Apple Distribution International Ltd., Ireland), one message to one person at a time, so no recipient ever sees another's address.
There are two topics: “Programme updates” (the Priority List) and “Venue outreach” (venues, experts and partners already in contact with us). Every message carries a link to unsubscribe from its topic with one click, and your email program may offer the same through its own unsubscribe button. A confirmation belongs to neither topic: its link lets you unsubscribe from both, and once you have unsubscribed from both, no confirmation is sent to you. The same is true of a letter we write to one person by hand, such as a reply or a first enquiry to a venue (see “Venues found through research”): it belongs to neither topic, it signs you up for nothing, and the link at its foot lets you ask not to be written to again at all. Unsubscribing from one topic does not end the other unless you choose both on the page the link opens. You can also unsubscribe by replying to any message or by writing to hello@opuntiagatherings.com. An unsubscribe is checked immediately before every single message is sent, so it takes effect even for a message that was already queued.
The service does not track you: it does not record whether you opened a message or which links you followed. Images in messages contain no information about you, and every recipient receives the same picture at the same address. They are loaded either from the email service's own address or from this website (opuntiagatherings.com), which serves ŌPUNTIA's own brand images such as its sigil. When your email program shows an image from this website, it connects to this website's server, which processes the same technical connection data as for any visit (IP address, the name of your email program, the time) only to deliver the image, as described under “Hosting”; it is not stored, it is not linked to you or to the message, and it is not used to find out whether you opened it. Most email programs let you turn off loading images.
Legal basis: for Priority List mailings, the consent you gave when joining (Art. 6(1)(a) GDPR), which unsubscribing withdraws. For venue outreach, the basis named for the way you first contacted us (see “Contact form”). For a letter written to one person, the basis named for the way the contact began: “Contact form” if you wrote to us first, “Venues found through research” if we wrote to you first. For the confirmation after a form, legitimate interest in confirming that your submission arrived (Art. 6(1)(f) GDPR). Retention: copies of sent messages are kept until the controller deletes them or you ask for erasure; see “Retention and erasure”.